Privacy Policy
Last updated: 14 July 2026
Introduction
Jordan Frankgate Dentistry is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data when you visit this website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Jordan Frankgate Dentistry
Email: jordan.frankgate@bupadentalcare.co.uk
Website:
www.jordanfrankgatedentistry.co.uk
Jordan Frankgate Dentistry acts as the data controller for information collected through this website.
Information We Collect
Depending on how you use this website, we may collect:
Information you provide
This may include:
Your name
Email address
Telephone number
Any information you choose to include in a contact form or message
Automatically collected information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website
General location (city/region)
Cookies and similar technologies
This information helps us improve the website and understand how visitors use it.
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange consultations where requested
Communicate with you regarding your enquiry
Improve the performance and usability of the website
Monitor website traffic and security
Comply with legal obligations
We will only use your information where we have a lawful basis for doing so.
Lawful Basis for Processing
Depending on the circumstances, we process personal data because:
You have given consent
It is necessary to respond to your enquiry before entering into a contract
It is necessary for our legitimate interests in operating and improving our website
We are required to comply with legal obligations
Cookies
This website uses cookies to improve your browsing experience.
Cookies may be used for:
Website functionality
Analytics
Performance monitoring
Security
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can control cookies through your browser settings.
Google Analytics
This website may use Google Analytics to understand how visitors use the site.
Google Analytics collects information such as:
Pages viewed
Time spent on the website
Device type
Browser
Approximate location
This information is anonymised where possible and is used solely to improve the website.
You can opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
Contact Forms
If you submit an enquiry through our website, we will use the information you provide solely to respond to your enquiry and, where appropriate, discuss treatment options.
Submitting an enquiry does not create a dentist–patient relationship.
Please do not submit confidential medical information through the contact form unless specifically requested.
Marketing
We will only send marketing communications where:
You have asked to receive them, or
We are legally permitted to do so.
You can withdraw your consent at any time.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website, including:
Website hosting providers
Analytics providers
Email providers
IT support providers
These organisations are required to keep your information secure and only process it on our behalf.
We may also disclose information where required by law.
International Transfers
Some of our service providers may store information outside the United Kingdom.
Where this occurs, appropriate safeguards are in place to ensure your personal information remains protected in accordance with UK data protection law.
Data Security
We take reasonable technical and organisational measures to protect your personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
However, no internet transmission is completely secure and we cannot guarantee absolute security.
How Long We Keep Information
We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Enquiries that do not result in treatment may be retained for an appropriate period before being securely deleted.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict processing
Object to processing
Request transfer of your data where applicable
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how your information has been handled, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, together with the date of the most recent update.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Jordan Frankgate Dentistry
Email: jordan.frankgate@bupadentalcare.co.uk